How do I change my email or password?

Updated 5 September 2026

Password

  1. Sign out, or open the sign-in page in a private window.
  2. Choose Forgot your password? and enter your sign-in email.
  3. Open the email from Gadura and follow the link. It is single-use and expires.
  4. Choose a new password. You are signed in straight away.

Sign-in email

The email you sign in with is shown read-only under Settings → General, and there is no self-service change today. This is deliberate: your sign-in email is the key to your account and its purchases.

If you need it changed, or you have lost access to the old mailbox, message us from the Help launcher. After verifying it is you, Gadura Support sends a confirmation to the new address; once you confirm it, your sign-in moves to the new email and you receive a link to set your password.

Notification email

Emails from Gadura go to your sign-in email. The reply-to address your own audience sees is separate and lives under Settings → Email.

Did this answer it? If not, write to support@gadura.com and a person replies within one business day.