Terms of Service

These Terms of Service ("Terms") govern your access to and use of Gadura, the platform operated by Gadura Limited Liability Company, registered in Wyoming, USA ("Gadura", "we", "us"), with its mailing address at 3rd Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom. By creating an account, buying through a Gadura checkout or otherwise using the platform, you agree to these Terms and to our Privacy Policy, Refund Policy, Acceptable Use Policy, Anti-Spam Policy and Copyright Policy, which form part of them.

1. About Gadura

Gadura gives creators ("Creators") the tools to build and run an online business: courses, digital products, private communities ("Spheres"), bookings and appointments, webinars, websites, blogs and podcasts, funnels and email. People who buy from a Creator or join a Creator's community are "Members". We provide the tools and the hosting. Creators are responsible for what they publish and sell.

2. Who can use Gadura

You must be at least 18 to open a Creator account, to sell anything, to buy anything or to enter a paid subscription. You must be at least 16 to hold a Member account or to join a community. Creators may not run communities on Gadura for people under 16. One person holds one account; you may be both a Creator and a Member on it.

You agree to give accurate information, keep your sign-in details secure, accept responsibility for what happens on your account, and tell us at once at support@gadura.com if you believe someone else has used it.

3. Creators sell, Gadura does not

When you buy a course, a membership, a booking or anything else on a Creator's site or checkout, you buy from that Creator. Payment goes to the Creator's own Stripe account; Gadura never holds your money and charges no commission on the sale. The Creator is responsible for delivering what you bought, for its accuracy, quality and legality, for refunds, for your rights as a consumer and for the taxes on the sale. Gadura does not verify Creator content and is not a party to the transaction. If you cannot reach a Creator, write to support@gadura.com and we will help you make contact; we do not decide refunds on a Creator's behalf.

4. Buying through a Gadura checkout

Before you pay, the checkout shows the Creator's name, the price, and the documents you accept: the Creator's own terms, privacy policy and refund policy where the Creator has published them, and these Terms and our Privacy Policy. A receipt is emailed to you after payment.

If you live in the United Kingdom or the European Union and buy as a consumer, the law gives you 14 days to cancel a distance purchase, and the Creator owes you that right. Digital content such as a course or a download begins at once: at checkout you ask for immediate access and acknowledge that your right to cancel ends once you open the content. A membership, subscription or other service starts at once: you may cancel within 14 days of the first charge and the Creator must refund the part you have not used. Seven days before a yearly membership renews, you receive a reminder by email. The Refund Policy explains each case. Please contact the Creator, or us, before disputing a charge with your bank; a dispute takes longer than a refund and may suspend your access while it is reviewed.

5. Gadura plans for Creators

Creators use Gadura on a Starter, Pro or Elite plan. Prices are in US dollars and are shown at gadura.com/pricing. Every plan starts with a 14-day free trial: your card is taken at sign-up and charged only when the trial ends, so you pay nothing if you cancel during it. After the trial, plans are billed in advance, monthly or yearly, and renew automatically until you cancel. You can cancel at any time from your billing settings; you keep access until the end of the period you have paid for, and payments already made are not refunded except where the law gives you a right to one. Seven days before a yearly plan renews, we email you a reminder. You may pause your plan on the terms shown in your billing settings.

If a renewal payment fails, we retry it and email you. After seven days without a successful payment your dashboard is locked until you update your payment method; your content and your Members' access are kept during the lock. We may change plan prices with at least 30 days' notice by email before the change applies to your next renewal.

6. Taxes

Prices for Gadura plans exclude taxes unless the pricing page says otherwise. Where the law requires us to charge VAT or sales tax on a plan, it is added at checkout and shown before you pay. Creators are responsible for determining, charging and remitting the taxes that apply to their own sales.

7. Your content

You keep ownership of everything you upload or create on Gadura. You give us a worldwide, royalty-free licence to host, store, copy, back up, display and deliver it as needed to run the platform for you and for the people you share it with. You confirm you have the rights to publish it, and that it complies with the law and with our Acceptable Use Policy. We may remove or restrict content that breaks these Terms or the law.

8. Communities and messages

Communities may be free, paid or private. Members must treat each other with respect: no harassment, abuse, spam, illegal activity, impersonation, disruption, sharing of sign-in details or circumvention of access controls. Messages on Gadura are not end-to-end encrypted, and a Creator can see the messages inside their own community for moderation. Do not share sensitive personal information in messages. Creators may remove Members from their communities at their discretion, and Gadura may suspend accounts that break these rules. By using Gadura you agree to receive the service emails and notifications needed to run your account.

9. Reporting content and moderation

Anyone can report content they believe is illegal or breaks these Terms: use the Report option inside a community, or email legal@gadura.com with the link, what is wrong with it and how to reach you. We review reports and may remove or restrict the content, or suspend the account responsible. When we remove or restrict someone's content, we tell them what we did and why, unless the law prevents it, and they may reply to the same address. Copyright complaints follow the Copyright Policy, and repeat infringers lose their accounts.

10. Email sent through Gadura

Creators may only email people who have agreed to hear from them, as the Anti-Spam Policy sets out. Every email carries an unsubscribe link and the sender's postal address. We may pause a Creator's sending to protect deliverability for everyone.

11. Points, badges and gamification

Points, levels, streaks and badges have no monetary value and may be changed or removed at any time.

12. Affiliates and referrals

Creators may run their own affiliate programmes. Gadura provides the tracking links and the record of what is owed; Creators pay their affiliates themselves and are responsible for those relationships. Gadura's own partner programme is governed by the Affiliate / Partner Terms.

13. Third-party services

Payments run on Stripe; Creators who connect a Stripe account also accept Stripe's own terms. Calendar connections, video hosting, embedded players and other integrations are subject to their providers' terms. We are not responsible for outages or behaviour of services we do not operate.

14. Intellectual property

Gadura's name, marks, software, designs, templates and infrastructure belong to Gadura or its licensors. Gadura® is a registered trade mark of Gadura Limited Liability Company in the United States, the United Kingdom and Nigeria. Templates and themes are licensed for use on Gadura only. You may not copy, resell, scrape or reverse engineer the platform, or use our brand without written permission.

15. Data and privacy

How we handle personal data is described in our Privacy Policy. A Creator is the controller of their customers' and Members' data and is responsible for complying with the privacy laws that apply to them; Gadura processes that data on the Creator's behalf under our Data Processing Addendum.

16. Service availability and backups

The platform is provided as is and as available, without a guarantee of uninterrupted service. We keep backups of the platform and of uploaded files, but you remain responsible for keeping your own copies of important content. We may change, add or retire features; where a change removes something you rely on, we will give notice where practical.

17. Closing your account

You can close your account at any time from Settings. It is locked at once and kept for 30 days so you can export your data or restore it; after 30 days it is permanently deleted, except for records the law requires us to keep. If you are a Creator, closing your account does not end what you owe your customers: deliver or refund what they have paid for before you close, and cancel your Members' subscriptions so they are not charged again. Some content may remain visible where it is part of another person's community interactions.

18. Suspension and termination by Gadura

We may suspend or close an account for breaking these Terms or our policies, for fraud, for non-payment, or where the law requires it. We give notice where practical and explain why unless the law prevents it. Sections 7, 14 and 19 to 24 survive termination.

19. Disclaimers

Gadura is a set of tools. We do not guarantee any level of sales, income or results, and we do not endorse or verify what Creators publish or claim. Nothing in this section limits rights you have as a consumer that cannot be excluded by law.

20. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded or limited by law. Subject to that, we are not liable for indirect or consequential loss, lost profits, lost data or lost business, and our total liability to you for all claims in any 12-month period is limited to the greater of US$100 or the fees you paid Gadura in the 12 months before the claim.

21. Indemnification

If you use Gadura for business purposes, you agree to indemnify Gadura against claims, losses and costs arising from your content, your conduct, your sales to your customers, or your breach of these Terms.

22. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, USA, and disputes are subject to the courts of Wyoming. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring proceedings in its courts. Before starting any claim, write to legal@gadura.com; we will try to resolve the matter with you within 30 days.

23. Changes to these Terms

We may update these Terms. For a change that reduces your rights or adds obligations, we email account holders at least 14 days before it takes effect; other changes are posted here with a new date. Continued use after the change date is acceptance. If you do not agree, close your account before that date.

24. General

• These Terms and the policies they incorporate are the entire agreement between you and Gadura about the platform.
• If any part is found unenforceable, the rest stays in force.
• If we do not enforce a right straight away, we have not given it up.
• We may assign these Terms to a successor that takes over the platform; you may not assign them without our consent.
• Neither of us is liable for failing to perform because of events outside reasonable control.
• Notices to you are sent to the email address on your account. These Terms are written in English.

Contact

Company: Gadura Limited Liability Company, registered in Wyoming, USA
Address: 3rd Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom
Legal: legal@gadura.com
Support: support@gadura.com