How do I claim a milestone reward?

Claiming your milestone reward

When you reach a tier, Claim your reward appears on that tier in Gadura Rewards → Milestones.

Certificates and badges

1. Choose Claim your reward.
2. Your certificate (PDF) and badge (PNG) are ready to download on the page straight away.
3. The same files arrive by email, and a note appears in your Support conversation.

Physical rewards

1. Choose Claim your reward.
2. Fill in the delivery details: full name, street address, city and region, postal code, country, and a phone number the courier can reach you on. The phone number is required.
3. For wearables, choose your size.
4. Choose Send my claim.

What happens next

Status	Meaning
Pending	Received, awaiting the team
Processing	Being prepared
Shipped	On its way, with a tracking number where the courier provides one
Delivered	With you

You receive an email at each step, and the Gadura team writes to you in Support as well.

Good to know

• Check the delivery address before sending. Sizes cannot be changed after a claim.
• Each tier can be claimed once.
• Rewards are sent by courier worldwide.