What do the email health statuses mean?

Email Health Statuses Explained

Filter contacts by email health in the sidebar to manage your list hygiene.

Status Definitions

Status	Meaning	Can Email?
Healthy	Email address is valid and active	Yes
Bounced	Email address doesn't exist or inbox is full	No
Complained	Marked your email as spam	No
Unsubscribed	Opted out of your emails	No

Why This Matters

Sending to bounced or complained addresses:

• Damages your sender reputation
• Can get your account flagged or suspended
• Reduces deliverability to healthy contacts

What You Should Do

1. Bounced contacts - Cannot be fixed. The email address is invalid.
2. Complained contacts - Do NOT email them again. They reported you as spam.
3. Unsubscribed contacts - Respect their choice. Only re-subscribe if they explicitly request it.

Automatic Protection

Our system automatically suppresses bounced and complained addresses to protect your deliverability.