Automation Quick Reference
Updated 5 September 2026
Steps
| Step | Does |
|---|---|
| Trigger | Starts the flow: New Signup, Form Submitted, Tag Added or Removed, Purchase Made, Cart Abandoned, Joins Your Community, Visits a Page, Email Opened or Clicked, Link Clicked, Entered or Left Segment, Manual Enrollment |
| Send Email | A template or an email you write; tokens {{first_name}}, {{last_name}}, {{email}}, {{company_name}}, {{creator_name}} |
| Wait | Minutes, hours, days or weeks |
| Branch | Yes and no paths on Has Tag, Has Purchased, a custom field, or email engagement |
| Action | Add Tag, Remove Tag, Add to Sequence, Remove from Sequence, Call Webhook, Send Notification, Update Custom Field |
| Goal | Marks the flow as achieved for that contact |
| Exit | Ends the flow for that contact |
Statuses
| Status | New contacts | People inside |
|---|---|---|
| Draft | No | None |
| Active | Yes | Continue |
| Paused | No | Continue |
| Archived | No | Stopped |
Before activating
A trigger; content in every email; a selection in every action; a duration in every wait.
Patterns
Welcome: Form Submitted, email, wait 2 days, email, wait 3 days, offer. Post-purchase: Purchase Made, thank-you email, wait 7 days, ask for a review, Goal. Tag-based nurture: Tag Added, branch on Has Purchased, yes Exit, no series.
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