Automation Quick Reference

Updated 5 September 2026

Steps

Step Does
Trigger Starts the flow: New Signup, Form Submitted, Tag Added or Removed, Purchase Made, Cart Abandoned, Joins Your Community, Visits a Page, Email Opened or Clicked, Link Clicked, Entered or Left Segment, Manual Enrollment
Send Email A template or an email you write; tokens {{first_name}}, {{last_name}}, {{email}}, {{company_name}}, {{creator_name}}
Wait Minutes, hours, days or weeks
Branch Yes and no paths on Has Tag, Has Purchased, a custom field, or email engagement
Action Add Tag, Remove Tag, Add to Sequence, Remove from Sequence, Call Webhook, Send Notification, Update Custom Field
Goal Marks the flow as achieved for that contact
Exit Ends the flow for that contact

Statuses

Status New contacts People inside
Draft No None
Active Yes Continue
Paused No Continue
Archived No Stopped

Before activating

A trigger; content in every email; a selection in every action; a duration in every wait.

Patterns

Welcome: Form Submitted, email, wait 2 days, email, wait 3 days, offer. Post-purchase: Purchase Made, thank-you email, wait 7 days, ask for a review, Goal. Tag-based nurture: Tag Added, branch on Has Purchased, yes Exit, no series.

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